REFUNDS – once a course has started a refund will not be forthcoming as you will have taken up a place which could have been offered to someone else. In exceptional circumstances and where clients have kept us informed, a place may be offered on the following course only. Refunds prior to the course will be offered, however, if you have been sent a training pack, attended our social sessions, or been offered advice, a reasonable deduction will be made.
The following deductions may be made:
Training pack – £5
Social session – £5 each
Advice – £5/contact